Hickman County 911 Board 

The Importance of your 911 Address
The numbers on your home should be at least 4”.
If you can’t see the house from the road, make sure the mailbox is marked.
The address should be visible from the road.
If the mailbox is not close to your driveway, mark the driveway.
The numbers can also be a guide for emergency services to another address needing help.

MARK YOUR DRIVEWAY!!!!!


So help can find you. 

What is the importance of 911 addressing?  If you’ve ever been looking for an address in Hickman County, you will have noticed that some of the houses or mailboxes are not marked. Why is this so important? Imagine looking for an address at night, in the dark with no streetlights. Now, imagine a medical emergency, a child sick or hurt that needs help immediately. A house fire, a burglary, a broken bone, there are many types of emergencies and we pray that you will never need emergency services. But emergencies happen every day and when they do, are you prepared? The first step is to make sure that the emergency personnel can find your home. Please make sure your house is properly marked. Every second saved does count.

House numbers should be large enough to be seen from the road.


House numbers should be on a background of contrasting color.


When a house is some distance from the road, or when the view is blocked by trees or shrubs, display the numbers on a fence, gate, or a post close to the road.

In rural areas, the DRIVEWAY SHOULD BE MARKED.

On a corner lot, the number should face the street named in the address.

The numbers should be reflective or illuminated.

The number should be in plain block numbers at least four inches in height.

The driveway has to be marked or posted. The life saved may not be your own, but may be your neighbors.
 

About 911 Addressing

Kim

Michael Corkin 

Serving since 2016

​APCO Public Safety Telecommunicator 7th
C J IS SECURITY & AWARENESS COURSE
Rapid SOS
Domestic violence          
Missing children
CPR
Nixle

 

 

​April

911 Dispatchers 

Training for 911 Dispatch 

First step is 54 hr APCO class. APCO stands for Association of Public Safety Communication Officials. The APCO training is a standard in public telecommunication safety. After this training, a person has to take a test, if the test is passed, then training continues, if not they are let go. The new hire will then watch and observe for one month. They do not even touch the radio or the phone. They watch and observe. During this observing period, several people have stated “I can’t do this” and walked out. The second month is more hands on, the trainee has a trainer and can take calls with the trainer observing. In this period of learning, they learn the phone system, the mapping system, the CAD system. Phone skills, listening skills, too many things to count. The new hire does not take a call on his/her own until the skills are learned. This training continues for eight months. That’s right, eight months of training. Then, it’s to the TBI for another week of classes. The training continues forever. I still learn something new every day.   But even after all the training, there is a quality within a 911 dispatcher that is unexplainable. I think you are born with it and it is certainly not teachable. You either have it or you don’t. While training there is a 90% failure rate for trainees.  Thanks for the Hard Work that you do. 

 

Roger

Glennetta

Donna Webb, CTO

​Serving Since 2010

APCO Public Safety Telecommunicator 7th              Communication Training Officer                   

T.B.I Basic Certification TIES/NCIC/NLETS
Tennessee Technology Center/ Tactical Dispatcher
C J IS SECURITY & AWARENESS COURSE
APCO Fire Service 2nd
National Incident Management Systems (NIMS)
Active Shooters Class
Rapid SOS
Domestic violence          
Missing children
CPR
Nixle
NG 9-1-1 Addressing  GIS/MAPPING
Adopt class

 

April Wilkerson

Serving since 2013

APCO Public Safety Telecommunicator 7th
T.B.I Basic Certification TIES/NCIC/NLETS
C J IS SECURITY & AWARENESS COURSE
Disaster Operations and the Communications Center
APCO Fire service 2nd
Active Shooter Class
National Incident Management Systems (NIMS)
Rapid SOS
Domestic violence          
Missing children
CPR
Nixle
NG 9-1-1 Addressing  GIS/MAPPING
Adopt a class

Kim Halbrooks

​Serving since 2010

APCO Public Safety Telecommunicator 7th Communication Training Officer
T.B.I Basic Certification TIES/NCIC/NLETS
Tennessee Technology Center/Tactical Dispatcher
C J IS SECURITY & AWARENESS COURSE
APCO Fire Service 2nd
National Incident Management Systems (NIMS)

Active Shooters Class
Rapid SOS
Domestic violence          
Missing children
CPR
Nixle
NG 9-1-1 Addressing,  GIS/MAPPING
Adopt a class


 

​Adam

Adam Lawson

Serving since 2015

​APCO Public Safety Telecommunicator 7th
T.B.I Basic Certification TIES/NCIC/NLETS
C J IS SECURITY & AWARENESS COURSE
Rapid SOS
Domestic violence          
Missing children
CPR
Nixle

​Donna

A Public Safety Answering Point (PSAP) is defined as a call center responsible for answering calls to an emergency telephone number for police, fire, ambulance, and all emergency first responders.

The local PSAP, which we call dispatch, had busy year. There were 47,500 incoming administrative calls and 9,323 emergency 911 calls which generated 18,000 outgoing calls.  There was a total of 21,725 Cad cards created for the 2017 year. A Cad card is created every time a dispatcher sends a unit to a call. 


A few 2017 stats...

Roger Mays, TAC

Serving since 1992

Terminal Agency Coordinator as of 2011   

APCO Public Safety Telecommunicator 7th

T.B.I. Basic Certification TIES/NCIC/NLETS/TAC

CJIS Security and Awareness Course

Active Shooter Class

National Incident Management Systems (NIMS)

Rapid SOS

Domestic Violence 

Missing Children

CPR Nixle


Back row L to R, Chief of Police Shannon Irwin, Hickman County EMS - Randall Terrell,

Constable Jerry Deal - Sheriff Randal Ward.

Front row L to R, Constable Rick Hines,  Centerville Assistant Fire Chief Tony McCord, Hugh David Love,

Chairman of the Board Ronnie Martin, and Hickman County Rescue Squad Chaplain Charley List. 

Hickman County TN 911

​​102 East Swan Street

Centerville, Tennessee  37033

Office 931-729-2259

Chelsea Adams

Serving since 2016

APCO Public Safety Telecommunicator 7th
C J IS SECURITY & AWARENESS COURSE
Disaster Operations and the Communications Center
Rapid SOS
Domestic violence          
Missing children
CPR
Nixle


Kim Deal, Supply Officer

Serving since 2004

APCO Public Safety Telecommunicator 7th

T.B.I. Basic Certification TIES/NCIC/NLETS

​Tennessee Technology Center/Tactical Dispatcher

CJIS Security and Awareness Course 

APCO Fire Service 2nd

Active Shooter Class

National Incident Management Systems (NIMS)

Rapid SOS

Domestic Violence 

Missing Children 

CPR

​Nixle

Glennetta Hutchinson, Media Relations

Serving since 2015 

​APCO Public Safety Telecommunicator 7th
T.B.I Basic Certification TIES/NCIC/NLETS

APCO Fire service 2nd
National Incident Management Systems (NIMS)
Rapid SOS
Disaster Operations and the Communications Center
Media Relations classes
Active Shooter Class
Domestic violence          
Missing children
CPR
Nixle

 

Kim 

Darlene

                 Darlene Field
               Serving since 2013

APCO Public Safety Telecommunicator 7th
T.B.I Basic Certification TIES/NCIC/NLETS
NENA- Quality Assurance 
C J IS SECURITY & AWARENESS COURSE
Computer Application Management
APCO Fire Service 2nd
National Incident Management Systems (NIMS)
FEMA preparing for disaster operation
Active Shooter Class
Rapid SOS
Domestic violence          
Missing children
CPR
Nixle
Adopt a class